01. Information we collect
When you contact Matsan Green, request a consultation, submit an enquiry or otherwise interact with our website, we may collect information that you voluntarily provide.
Information you provide
This may include:
- Your name
- Your email address
- Your telephone or mobile number, where provided
- Your company or organisation name
- Your business or site location
- Information about your workspace or greening requirements
- Any other information you choose to include in your enquiry
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including information about your browser, device, pages visited and general website usage.
02. How we use your information
Matsan Green may use the information we collect to:
- Respond to enquiries and requests
- Contact you about our products and services
- Arrange site inspections and consultations
- Prepare quotations and Greening Plans
- Provide plant, landscaping and maintenance services
- Manage customer relationships
- Improve our website, products and services
- Understand how visitors use our website
- Prevent fraud, misuse or security incidents
- Comply with applicable legal requirements
We use personal information for legitimate business purposes and in accordance with applicable law.
05. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
06. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal or regulatory obligations.
07. Your choices
Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction or deletion of certain information, or to withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
08. Children's privacy
Our website and services are intended primarily for businesses, organisations and adults. We do not knowingly collect personal information from children for the purpose of providing our commercial services.
09. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
When we make changes, the updated policy will be published on this page and the "Last updated" date will be revised.
10. Contact us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Matsan Green.